We want to create a change in the sustainability of clothes. That's why all Wølmark products have a 10-year warranty!
We have designed our products to last as long as possible, both in terms of material, design and manufacturing. We believe in the producer's responsibility and want to show that we trust the longevity of our own product. That's why we offer a 10-year warranty on all our products, which covers all manufacturing defects. This means that we repair all broken or torn seams, regardless of how the seam is broken.
What our warranty does not cover:
- Normal material wear or abrasions
- improperly maintained products
- no second owner, only first owner
The following products are also not covered by our warranty:
- Fingered, clawed or blunt
Our warranty does not cover normal wear and tear of the material. The warranty also does not cover an improperly maintained product that has, for example, been washed at too high a temperature and has shrunk. Our product warranty only covers the first owner. After you have purchased your product, register it by filling in the fields:
How do I get my clothes serviced?
If the seam of your product has come apart, you can fill it this the form. (Note: fill in only the first section of the form.)
Return the completed form to the email address firstname.lastname@example.org and add the purchase receipt as an attachment to the email. After this, you can mail or deliver the product to us for repair using the contact information found below. Please note that you must pay for the postage yourself.
Wølmark Finland Oy